meet our team. aquatics supervisor Troy

Get To Know Troy Our Aquatics Training Supervisor

Name: Troy W.

Title: Aquatics Training Supervisor

So, what does your title mean you do at Wilderness at the Smokies?
I coordinate and teach most all of the lifeguard classes. I try find the most efficient and effective ways to teach the lifeguards to be the best they can be. I also supervise the waterpark whenever we are not in need of a guard class.

What is the best part of your job?
I love seeing a new lifeguard get their first save. They may be nervous but they are always proud of themselves. It is nice to see their hard work pay off. I love

How long have you worked at the Wilderness at the Smokies and in what roles?
I started in August 2020 as a lifeguard. In May 2021 I was promoted to Seasonal Lead Lifeguard. During that summer I was promoted to Seasonal Supervisor and intern a year round lead. I was then promoted to year round supervisor in February 2022. I was then promoted to Training Supervisor that summer.

Favorite wet attraction at the Wilderness at the Smokies?
I love the Smokies Surf Rider or as we call it Flow.

Favorite dry attraction at the Wilderness at the Smokies?
I like the ropes course in the Adventure Forest Arcade even though I have a fear of heights.

Favorite food venue at Wilderness at the Smokies?
Billy Jacks

Favorite thing to eat at Wilderness at the Smokies?
The pancakes from Billy Jacks just hit the spot.

Piece of advice for first time guests?
There are people from all over the country and even the world that travel to this resort. I would talk to as many people as you can including the lifeguards. People that are having fun have even more fun conversations!

Now for some fun stuff:

Favorite toy when you were a kid?
Definitely Transformers

All-time favorite movie?
About Time

All-time favorite TV series?
Adventure Time

Favorite ice cream flavor or Pistol Pete concoction?
Cookies and Cream all the way

What toppings do you like on your pizza?
I’m kind of plain so just pepperoni