NEW RFID WRISTBANDS MORE CUSTOMER FRIENDLY

We’re upgrading our guest wristbands to be RFID (radio frequency identification) wristbands and we think our guests are going to be pretty excited out it!

Starting in late June, guests will not only be able to open their guest room doors with our new wristbands, they will also be able to have them scanned for purchases at our food and beverage and retail outlets both at our resort and at Soaky Mountain Waterpark! In time, we also hope to integrate them into our Adventure Forest/Arcade and lockers at the resort and Soaky Mountain Waterpark.

According to Chris our Director of Guest Services, “Our goal is to continue adding more features/conveniences to make our guest experience and engagements easy and relaxing.

This means guests will have the convenience of not carrying cash or a room key card!”

The new bands are made of a cloth stretch material and come in sizes for children, youth, and adults. Upon check in, our check in team members will help fit all guests with the appropriate size band.